Carmen Salinas

Senior Guidewire Specialist | Configuration & Architecture

Professional Profile

Senior Guidewire specialist with 4+ years in the insurance industry, including a year and a half as a solutions architect. End-to-end experience across PolicyCenter, BillingCenter and ClaimCenter: product modeling with APD, configuration (PCF, business rules and rating), event-driven integrations and Java/Spring Boot microservices on Azure. Led squads technically and sat on the architecture committee for the migration of an insurance core system, with a focus on quality, security and observability. An accounting background gives me a deep understanding of the policy's financial lifecycle. Intermediate English (B1) and basic Portuguese.

Name: Carmen Salinas Zavala
Phone: (+51) 978645087
E-mail: carmen12.salinas@gmail.com
Location: Peru (remote)

Social:

Skills

Guidewire

PolicyCenter

BillingCenter

ClaimCenter

ContactManager

APD

Gosu

PCF

Business rules

Rating

Typelists

Messaging queues

Languages & frameworks

Java

Gosu

Spring Boot

PL/SQL

JavaScript

Cloud & integrations

Azure

Azure Service Bus

Logic Apps

Data Factory

SQL Azure

REST APIs

SOAP

Docker

DataStage

Workload

Databases

Oracle

SQL Server

Quality & security

Unit testing

SonarQube

Clean architecture

OWASP

DAST remediation

Tools & methodologies

Git

GitHub

Jenkins

Bitbucket

Jira

Confluence

Postman

SoapUI

SwaggerHub

Scrum

Languages

Spanish (native)

English (B1)

Portuguese (basic)

Guidewire Functional Expertise

PolicyCenter

Underwriting and policy issuance requirements.
Integrations with external services: bulk agent processes and document generation (Danna Connect).
Offering and product creation, and rating rules.
Bulk policy issuance and renewals from data files.
Automated issuance documents and payment agreements.
Agent renewals, rewrites and cancellations.

BillingCenter

Payment plans and premium account management.
Installment reconciliation and billing plan adjustments.
Policy cancellation for non-payment.
Financial flows across the rating and billing cycle.

ClaimCenter

Claim workflows and lifecycle configuration.
Vehicle repairs with external providers (Audatex).
Claim tracking and handling.

Professional Experience

2026 ...

Guidewire Configuration Developer - Wigou

Aug 2026 - Present

Project: La Segunda (Argentina)

Gathered business requirements for a new product, modeled it in Advanced Product Designer (APD) and generated it in PolicyCenter.
Configured the product in Guidewire: coverages, PCF screens, rating rules and Gosu logic.
Full cycle from product modeling to issuance in under a month.

Tools: PolicyCenter, APD, Gosu, PCF, Rating

Guidewire Solutions Architect - Soaint

Jan 2025 - Jun 2026

Project: Pacífico Seguros

Technical lead for the Guidewire squads: defined solutions and oversaw their implementation.
Member of the weekly architecture committee that reviews and approves proposals for the Guidewire ecosystem.
Designed integrations and analyzed business processes for the migration to a new insurance core.
Microservice architectures with Java 17+ and Spring Boot on Azure (Service Bus, Logic Apps, Data Factory, SQL Azure), including observability and monitoring strategies.
Security and quality: remediation of DAST and ethical hacking findings with the security team, API contracts in SwaggerHub and code quality control with SonarQube.
Resolved critical production issues in end-to-end flows.

Tools: Java 17+, Spring Boot, Azure, Gosu, SwaggerHub, Postman, SonarQube, DataStage, Draw.io

Senior Guidewire Developer - Softtek

Dec 2021 - Dec 2024

Project: Pacífico Seguros

Configuration and development in PolicyCenter, BillingCenter and ClaimCenter with Gosu and Java: PCF, business rules, typelists and extensions.
Event-driven integrations using events, message queues and asynchronous processing, including external providers for vehicle claims (Audatex) and documents (Danna Connect).
Spring Boot microservices for JSON–XML transformation, containerized with Docker.
Batch processes and bulk loads with Workload and DataStage; queries and data fixes on Oracle and SQL Server.
Resolved production incidents through log analysis, tracing and queue cleanup.

Tools: PolicyCenter, BillingCenter, ClaimCenter, Gosu, Java, Spring Boot, Oracle, SQL Server, Jenkins, Git

Software Developer - Pappas Grill

Mar 2020 - Nov 2021

Alongside the head of accounting role

Integrated the accounting system with the logistics system using JavaScript.
REST APIs in Node.js for MongoDB, SQL database maintenance and automated tests with Selenium.
Deployed the website on Google Cloud Platform.

Head of Accounting - Corporación Pappas

Jan 2016 - Nov 2021

Led the team of accounting assistants and worked directly with management on financial and administrative follow-up.
Prepared and analyzed financial reports, managed budget control and supported decision-making.

Accounting Assistant - Corporación Pappas

Jul 2013 - Dec 2015

Recorded accounting transactions, bank reconciliations and financial documentation.
Managed current accounts, issued receipts and supported reporting for the head of accounting.

Certifications & Courses

Guidewire PolicyCenter SpecialistCertification

1 / 10

References

Contact details available on request.

Johanna CachiqueGuidewire PolicyCenter & BillingCenter ChapterPacífico Seguros

Luis RojasGuidewire ClaimCenter ChapterPacífico Seguros

Félix QuezadaChapter Area Lead, General Insurance CorePacífico Seguros

Julio ChacónDelivery Manager PeruSofttek

Karem AguirreTech LeadSofttek

by Carmen Salinas

Source code